At Cahaya Nugraha Construction, we strive to deliver high-quality infrastructure and innovative design consultancy services. If you are not satisfied with our services, please review our Return & Refund Policy below.
1. Eligibility for Refunds
Refunds may be granted under the following circumstances:
- If a service agreement is canceled before the commencement of the project.
- If there is a failure to deliver the agreed-upon services due to unforeseen circumstances from our side.
- If there is a significant deviation from the agreed scope and deliverables, resulting in unsatisfactory outcomes.
2. Non-Refundable Services
The following services are non-refundable:
- Completed consultancy services with approved deliverables.
- Design work that has been finalized and delivered to the client.
- Any third-party costs incurred in the course of service delivery.
3. Refund Request Process
To request a refund, please follow these steps:
- Email us at contact@cahayanugrahaconstruction.com with your order details and the reason for the request.
- We will review your request and respond within [insert timeframe].
- If approved, refunds will be processed within 30 Days using the original payment method.
4. Changes & Modifications
We reserve the right to update or modify this policy at any time. Changes will be effective upon posting to our website.
5. Contact Us
For any questions or concerns regarding our Return & Refund Policy, please contact:
Email: contact@cahayanugrahaconstruction.com
Phone: +62 821-3769-6826
Address: Slembi, RT 03 RW 08 Pundung, Girikarto, Panggang, Gunungkidul, Yogyakarta 55872